About Us

Meet Our Doctors

Portrait of Eureka Ma, DVM

Eureka Ma, DVM

Dr. Ma received her Doctor of Veterinary Medicine degree from Cornell University. She is proud to be in a position where she can help pets and their families stay healthy and happy. She is a member of the American Veterinary Medical Association and a Fear Free certified professional. Outside of veterinary medicine, she enjoys reading science fiction and teaching her cat Jilly how to do tricks.

portrait of Janet Spence, DVM

Janet Spence, DVM, Medical Director

Dr. Spence was born and raised in Akron, OH.  She attended the Akron University for her undergraduate education and graduated from Mississippi State University College of Veterinary Medicine.  After graduation, Dr. Spence moved to the Buffalo-Niagara area to practice small animal medicine.  She is a member of the American Veterinary Medical Association, the American Animal Hospital Association, the American Association of Feline Practitioners, Western New York Veterinary Medical Association, and the Niagara Veterinary Medical Association.  Her areas of interest include behavior, soft tissue and orthopedic surgery, internal medicine, and emergency/critical care.

portrait of Melanie Hopkins, DVM

Melanie Hopkins, DVM

Dr. Melanie Hopkins is originally from Cape Cod, Massachusetts, and graduated from the University of Massachusetts Lowell with a Bachelor’s and Master’s degree in Biological Science. She attended and graduated from Ross University School of Veterinary Medicine. She is absolutely in love with the town of Lewiston and is so excited to serve such an amazing community. She is a member of the American Veterinary Medical Association.

Hospital Tour

Our Policies

Appointments

For your convenience, we offer “drop-off” appointments. A “drop off” means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Once the doctor has examined your pet, she/he will give you a call to go over the exam findings. You will then be instructed as to what time to pick up your pet.

For your protection and the safety of others, we require that pets be placed on a leash and properly controlled or in pet carriers while in the waiting room and exam room.

Payments

For your convenience, we accept a variety of payment options including Visa, MasterCard, Discover, Amex,  cash payments, and Care Credit pet health insurance.

Accreditation

AAHA Accredited

You’ve chosen a veterinary hospital that is accredited by the American Animal Hospital Association. Lewiston Animal Hospital is among only 14% of hospitals in the country who voluntarily go through a comprehensive, stringent evaluation every three years. We are evaluated on over 900 standards established to ensure our patients and clients receive the highest level of care.

Accredited practices must meet specific standards in the following areas:
  • Anesthesia
  • Client Service
  • Contagious Disease
  • Dentistry
  • Diagnostic Imaging
  • Emergency/Urgent Care
  • Examination Room
  • Housekeeping
  • Human Resources
  • Laboratory
  • Medical Records
  • Pain Management
  • Patient Care
  • Pharmacy
  • Practice Leadership
  • Safety
  • Surgery

We were awarded this accreditation status because we provide high-quality pet care in a compassionate environment.  Our standards are very high, and we are proud to offer this level of excellence to you. You can learn more about what our accreditation means for your pet family member at AAHA’s Healthy Pets website: Why Standards Are Important.

Our veterinarians are members of the Buffalo Academy of Veterinary Medicine, the New York State Veterinary Medical Society and the American Veterinary Medical Association. Buffalo Academy of Veterinary Medicine was organized in 1952 as a continuing education venture. Since then, the academy has been dedicated to educating members beyond the academic environment. Along with monthly meetings to continue education, we give our veterinarians time away from the practice to attend a national meeting to remain updated on the best medical practices for your pets.